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Problem

How to install new KOP licenses 

 

First, be sure you have received a license distribution zipfile (tipically something like KOP_licenses.zip).

The license distribution zipfile contains two directories with binary files:

  • configq1
  • license

Files contained within those directories should be copied to your KOP installation (substituting previous ones)

  1. Login to the KOP container as root 
  2. Stop Wildfly by executing:
    • supervisorctl stop wildfly
  3. Change to $KIUWAN_VOL (the directory of the container where Kiuwan software is installed)
  4. Make a copy of previous contents of $KIUWAN_VOL/configq1 and $KIUWAN_VOL/license directories 
    1. cp -r ./configq1 ./configq1.old
    2. cp -r ./license ./license.old 

  5. Uncompress the license distribution zipfile in your local computer 

  6. Transfer the files contained under configq1 and license folders from your computer to KOP container ($KIUWAN_VOL/configq1 and $KIUWAN_VOL/license)

  7. Restart Wildfly by executing:
    • supervisorctl start wildfly

 

Installation of KOP Licenses

First, be sure you have received a license distribution zipfile (tipically something like KOP_licenses.zip).

The license distribution zipfile contains two directories with binary files:

  • configq1
  • license

Files contained within those directories should be copied to your KOP installation (substituting previous ones)

  1. Login to the KOP container as root 
  2. Stop Wildfly by executing:
    • supervisorctl stop wildfly
  3. Change to $KIUWAN_VOL (the directory of the container where Kiuwan software is installed)
  4. Make a copy of previous contents of $KIUWAN_VOL/configq1 and $KIUWAN_VOL/license directories 
    1. cp -r ./configq1 ./configq1.old
    2. cp -r ./license ./license.old 

  5. Uncompress the license distribution zipfile in your local computer 

  6. Transfer the files contained under configq1 and license folders from your computer to KOP container ($KIUWAN_VOL/configq1 and $KIUWAN_VOL/license)

  7. Restart Wildfly by executing:
    • supervisorctl start wildfly

 


 

Solution

login with putty to the Kiuwan container as root.
Run: supervisorctl stop wildfly
Rename the /kiuwan_vol/configq1 and /kiuwan_vol/license to the same .old (for backup)
Uncompress the zip file I'll send you in your computer
Transfer the configq1 and license folders from your computer to the Kiuwan container under /kiuwan_vol
In the container go to /kiuwan_vol and change the ownership of the transferred folders by running:

chown -R kiuwan:gkiuwan configq1
chown -R kiuwan:gkiuwan license

Restart wildfly by running: supervisorctl start wildfly

 

 

First of all, check your Internet connectivity.

Sometimes, automatic upgrade fails due to some blocking condition.

Check at $(AGENT_HOME)/temp for lock files (*.lock) and delete them. This action will remove any pending block and will release the automatic upgrade.

See section Kiuwan Local Analyzer does not start after automatic upgrade

Nevertheless, you can also download a new Kiuwan Local Analyzer distribution by just loging into Kiuwan and clicking on Dowanload Kiuwan Local Analyzer top-right menu option

 

Please visit Logfiles, temporary analyses directories and lock files for further info.

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