WIA is not working even if I am logged into the Domain account of my organization
Cause 1: Maybe Kerberos authentication is not working in your machine. Check if your Internet Explorer is working with WIA/IWA following the Internet Explorer configuration in the official documentation: https://docs.microsoft.com/en-us/windows-server/identity/ad-fs/troubleshooting/ad-fs-tshoot-iwa#internet-explorer-configuration
As a solution, you have to indicate in the KLA configuration screen the “User-Agent to send during HTTP authentication” with one of the User-agent strings that are configured in your ADFS. You can ask it to your ADFS administrator.
If your IDP is located in the local intranet, you may need to add the IDP’s hostname in the list of No Proxy Hosts to avoid passing through the proxy when KLA tries to authenticate against your IDP. |
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