If you are using HTTP authentication or form-based authentication, you have to configure your username and password you use to authenticate against your organization’s identity provider, not the credentials you use in www.kiuwan.com.

If your IDP is ADFS, usually the username is composed by the ID you use to log into the organization’s domain network, plus ‘@’ and the domain name.

• I.e., if you use the id: ‘john’ to log into your Windows machine and the domain to log into is ‘contoso.com’, then your username for ADFS is: ‘john@contoso.com’.