AN-1 — Unexpected error
Internal unspecified analyzer error.
A new support ticket is issued automatically to diagnose the problem. Please contact Kiuwan Support Team (Troubleshooting#ContactKiuwanTechnicalSupport).
AN-2 — Error during CQM Indicator calculation
Internal error calculating your Kiuwan indicators based on the CQM quality model.
A new support ticket is issued automatically to diagnose the problem. Please contact Kiuwan Support Team (Troubleshooting#ContactKiuwanTechnicalSupport).
AN-3 — ZIP file is corrupted or empty
The ZIP file with the application code is empty or corrupted.
Check your packaging process and analyze again.
AN-4 — There is no analyzable file in the received files
Kiuwan couldn't find any compatible source code file in your ZIP file or repository.
Check your packaging process and make sure that the compatible source code files are included.
This is the list of supported extensions by language:
- Abap: .bsp .abap
- ActionScript: .as
- ASP.NET: .asax .ascx .ashx .master .asmx .aspx
- C: .pc .c .h
- Cobol: .cpy .pco .cbl .cob
- C++: .pc .cpp .h .hpp .hh .cc
- C#: .cs
- HTML: .html .htm .xhtml
- Informix: .sql .4gl
- Java: .java
- JavaScript: .js
- JCL: .jcl .prc
- JSP: .jspx .jsp .xhtml
- Natural: .nls .nlp .nsh .nss .nlm .nlh .nsp
- Objective-C: .h .m
- Oracle Forms: .oforms
- Perl: .perl .ph .pl .pm
- PHP: .php6 .php3 .phps .php4 .php5 .phtml .php
- PL-SQL: .sf .spb .prc .sp .trg .pkb .st .spp .sql .plsql .fnc .pks .pck .sps
- Powerscript: .srs .sra .srm .srw .srx .sru .srf
- Python: .python .py
- RPG IV: .rpg4 .dspf .mbr .rpg .rpgle
- Trabsact-SQL: .tsql .sql .sp
- VB6: .bas .frm .cls
- VB.net: .vb
AN-5 — Static analysis report file is missing.
Internal error generating the analysis results.
A new support ticket is issued automatically to diagnose the problem. Please contact Kiuwan Support Team (Troubleshooting#ContactKiuwanTechnicalSupport).
AN-6 — Could not extract the ZIP file.
Corrupt application source code ZIP file, Kiuwan was unable to open it.
Check your packaging process and analyze again.
AN-7 — Unable to parse any file.
Kiuwan could not analyze any source file in the application source code ZIP. A new support ticket is issued automatically to diagnose the problem with those files.
Please, visit Troubleshooting#AN-7Unabletoparseanyfile to find causes of this error and actions to solve it.
AN-8 — Unable to get access to source file.
Internal error reading the unzipped source files.
A new support ticket is issued automatically to diagnose the problem. Please contact Kiuwan Support Team (Troubleshooting#ContactKiuwanTechnicalSupport).
AN-9 — Could not extract the rulesets.
Internal error accessing the quality model rules for the analysis.
A new support ticket is issued automatically to diagnose the problem. Please contact Kiuwan Support Team (Troubleshooting#ContactKiuwanTechnicalSupport).
AN-10 — Analysis timeout has been produced.
Kiuwan analysis engine is configured by default to analyze all the source code file, for each language, for 60 minutes. It should be more than enough for 99% of applications.
You can get this error if the number of source code file for a specific language is too big; or there is a specific file that is too big or too complex for the analyzer.
A possible solution is to split your application code in two different applications. If this workaround doesn't work for you you can configure the max analysis time parameter using the local Kiuwan Local Analyzer and analyze this application locally. Please visit Kiuwan Local Analyzer documentation page for information on installation and usage of Kiuwan Local Analyzer.
In the case you consider that the application should have been analyzed in less than 60 minutes, please contact Kiuwan Support Team (Troubleshooting#ContactKiuwanTechnicalSupport) to diagnose your particular application.
AN-13 — Analyzable number of lines are exceeded for the whole account.
LOC for all your applications exceed the quota assigned to your subscription.
You can delete some application or big analysis to decrease the analyzed LOC count, and so, continue analyzing.
AN-16 — Could not obtain the license for this analysis.
There is some problem generating your license to execute an analysis.
A new support ticket is issued automatically to diagnose the problem. Please contact Kiuwan Support Team (Troubleshooting#ContactKiuwanTechnicalSupport).
AN-17 — The daily limit of success analyses for this application has been exceeded.
Your application has achieved the number of success analysis allowed to execute per day.
Please try to analyze your application tomorrow.
AN-18 — Limit for allowed number of analyses for your subscription has been achieved.
Your account has achieved the number of success analyses allowed to execute along your subscription.
AN-19 — Limit for analyzed LOC for your subscription has been achieved.
Your account has achieved the number of LOC that can be analyzed along your subscription.
This means that you cannot execute more analyses in your account.
If you need to execute more analyses, please contact us to ask for new subscription.