Versions Compared


  • This line was added.
  • This line was removed.
  • Formatting was changed.

This section will show you how to manage users and user groups in your Kiuwan Account. 


Table of Contents

Introduction to User Management 

In this section, we will also refer to let's review Permissions Management, Access Policy, and all the security-related issues of the Kiuwan account.

titleSingle Sign-On

If your Kiuwan account is Single Sign-On (SSO) enabled, please visit How to integrate Kiuwan with SAML SSO - SSO login vs username-password login

The User Management module can be selected at the top-left drop-down menu.

Image Modified 

The Users Management module contains 3 tabs that allow managing different aspects of users and permissions.

  • Users Allows to manage Users (creation, modification, and deletion) as well as different Users: create, modify, and delete users; and also perform actions on selected users (such as password setting, permissions granting, etc.)
  • User Groups Allows managing Users Groups, i.e. to create sets of users that share the same privileges.
  • Roles Allows managing Roles, i.e. Roles: manage named groupings of permissions that can be further used to grant privileges to users and user groups.

The use of these sections is straightforward if you clearly understand the concepts. So, in this document, we will focus on explaining the concepts.

Permission Model

Role-based Access Control (RBAC)

Kiuwan implements a role-based access control approach that allows you to fully define the permissions of your Kiuwan installation.


The Permission model is based in the tuple:  Subject - Role - Object

  •  Subject means a User (John, Mary, etc) or a Group of Users (Developers, Functional Analysts, etc)
  • Role means a grouped set of permissions (for example, Readonly, Write, etc)
  • Object is any Kiuwan entity (basically, Portfolios and Applications)

 A common misconception is to think that somebody can be assigned a role (John has Read role) that applies to all the objects. It does not work like this.

The three components of the tuple (Subject, Role, and Object) are always needed.

This permission model lets you define  your access policy at a very fine-grain level your access policy.


Kiuwan provides a set of permissions that you can grant to any user (or user group) over any portfolio or application.




View deliveries

To view data of delivery analyses (defects, audit results, etc)

Delete deliveries

To delete delivery analyses

Execute deliveries

To execute delivery analyses

View application data

To view analysis data (defects, metrics, action plans, etc)

Execute analyses

To execute baseline analyses (CS, CA and IS)

Execute analyses in the cloud

To execute baseline analyses uploading the code to the Kiuwan cloud Saas

Delete analyses

To remove baseline analyses

Mute defects

To mute defects on baseline and delivery analyses

Change defect statusTo change the status of a defect on baseline and delivery analyses

Save action plans

To create and edit actions plans

Delete action plans

To remove existing action plans

Export action plans to JIRA

To use the Jira plugin to create issue from action plans

View analyzed source code

To view the defects together with the complete source code (this option is sold separately)

Upload analyzed source code

To upload the complete source code to Kiuwan so the defects could be inspected in the full source code

Upload source code fragments

To upload only the code line where the defect is found.




Role is a concrete set of permissions.

Kiuwan provides several built-in roles. These predefined roles are commonly used and can serve as templates to create your own custom roles.


Built-in role

Common use


An empty set of permissions. It means no access at all.


Users that should only be granted read-only access to analysis data (baselines and deliveries)

Readonly deliveries

Similar to


Read only, but restricted to data coming from deliveries analyses, not granted to see baseline data


Suitable for users that should have full access to an application (execute analyses, delete them, etc)

Write deliveries

For users that should only be allowed to execute (and view) delivery analyses, not being permitted to access baseline data.


Built-in roles cannot be modified but you can create as many custom roles as you need, selecting among the available permissions.

Image Removed


Image Added

Keep Bear always in mind that roles are assigned to Portfolios or Applications. There are not global roles, : a role always applies to some object. 


Administration privileges


Additionally In addition to permissions and roles, there are some Administration privileges that can be granted to users or groups of users.

Image Removed


Image Added

Admin privileges


Manage applications

Any user with this privilege is allowed to create, edit, and delete Applications and Portfolios.

Granting this privilege to a user will allow full access to the Application Management module where that user will be able to create and manage Kiuwan apps (to classify the app on portfolios, to assign a quality model and audits, etc).

Please, see 

See Applications management for further information on this subject.

Manage users

Granting this privilege to a user will allow full access to Users Management module where that user will be able to:

    • Create and delete account users
    • Change the account owner
    • Grant Admin privileges to users

Additionally, combined with “Manage applications”, the user will be able to:

    • Create user groups and new roles

    • Assign permissions on portfolios or applications to users (or group of users)

Manage models

To create, modify, publish, and delete Models, as well as to configure the Default Model.

Granting this privilege to a user will allow full access to the Models Management module where the user will be able to create and manage Quality Models.

Please, see 

See Models Manager User Guide for further information on this subject.

Manage audits

To create, modify, publish, and delete Audits as well as to configure the Default Audit.

Please, see 

See Audits Management for further information on this subject.

Manage reports

To create, modify, publish, and delete Custom Reports.

Please, see 

See Custom Reports for further information on this subject.



Important :

  • Any user granted with ALL admin privileges becomes an “admin

  • The account owner is the full “admin” of the account and can create additional admins by granting all the admin privileges.

Global permissions


View governance

Access to the Governance module.

Even with this privilege, the user will only see aggregated data from “allowed” applications (i.e. at least with Readonly role)

Please, see 

See Kiuwan Governance Doc for further info on this subject.

Support Enabled

Access to Kiuwan Technical Support (chat or ticket-based)

Users and User Groups

Kiuwan allows to You can create single Users as well as User Groups, and consequently to assign permissions to single Users or to User Groups.

  • If a user belongs to one User Group, the permissions granted to that user will be those granted to the User Groups he belongs to.

  • If a user a user belongs to more than one User Group, the resulting set of granted permissions is the union the union (OR)  of of every user group’s permissions, i.e. the user will have permissions from one group plus the permissions from the others group.

  • other groups.


If you want to avoid this “user group’s inheritance”, select “Override User Group” and that user will be granted only with the permissions exclusively assigned to him, regardless of his/her membership to any user group.


Permissions on Portfolios and Applications

Any application can be classified according to the available Groups of Portfolios.

There are two built-in groups of portfolios: Business Value and Provider


Group of Portfolio



Business Value

Classification of the app according to this value from a business point of view

Fixed and not-modifiable set:

  • Critical, High, Medium, Low and Very Low


Company in charge of developing/maintaining the application

Empty by default



  • custom values can be defined

Besides these built-in groups, you can create as many custom groups of portfolios as you need.

Any application will always have a value for each of the existing groups of portfolios:

  • either a concrete value

  • or unassigned (if that app has not been explicitly classified into that group

Then, if you want to grant permissions based on Portfolios, just select the optionPermissions on portfolios.


Image RemovedImage Added


Then, you will be able to select the specific can select the specific access Role (i.e. the set of permissions) to every portfolio of the available groups.

 Image AddedImage Removed

IMPORTANT: If some application is unassigned in some group, None role is assumed (i.e. no-access)



Since any application can be classified in several portfolio groups, the final permissions set for the app is the union of allowed actions for every role assigned to every portfolio group.


 Here is Let see with an example.:

  • You define a user with ReadOnly permissions on apps with portfolio value High in a Business Value portfolio. 
    • This means that for any application classified as such, that user will have the allowed actions defined in ReadOnly role.
  • Also, you define for the same user None as the role for apps with value South Africa in the Provider portfolio group.

What would be the permissions for an app that is High (in Business Value) and South Africa (in Provider)?

As said above, it would be the union set, being in this case equal to the ReadOnly role. 

Another example.

  • You define a Mute defects role with only Mute defects action, and a Create Notes role with only Create Note action. 
  • You associate Mute defects to High and Create Notes to South Africa

What would be the resulting set for any app classified as such?

The user will be able to Mute defects AND Create Notes. 


Because every application is always classified into every group of the portfolio, permissions on portfolios take precedence to permissions on applications.

If you need to override this behavior and grant permissions directly to the application (regardless of its classification):

  • select Permissions on applications,
  • select the Role and 
  • be sure to check Override (otherwise, the portfolios permissions will apply).

Image RemovedImage Added

Users Management

The User Management section allows you to manage the users and their permissions associated with your account. 

Image Modified


At CSV option menu you can export to a CSV file a Open the hamburger menu and select CSV to export a full list of users and permissions to a CSV file.


Image Modified

Add a new user

Click Add to open the New User form.

Image Modified

UsernameThis is the unique identifier of a Kiuwan user. The user
needs to
must specify this username whenever accessing Kiuwan. The username must be unique so it’s recommended to use a suffix that identifies all users in your organization.
EmailThis is the email address of the user so any Kiuwan notification will be sent to that email address. Email does not need to be unique, so there can be users with the same email address.
Name & LastnameThese are descriptive fields to further identify the user.


This checkbox allows enabling/disabling the user to access the Kiuwan account.
Generate PasswordIf this checkbox is checked, Kiuwan will send a new password to the user. New users
can not
cannot access Kiuwan until they receive their password.

Set user as owner

In the dropdown menu of each user, select Set user as owner to change the account owner.

Every Kiuwan account has a unique account owner. The account owner is granted full permissions on account administration, applications, and portfolios.

Any user can be set as Account Owner by the current owner, and by assigning this role to a new user the current owner will cease to be the current owner.

Once a new user is set as the owner, the old owner will be set with default permissions (none).


Image Modified

Confirm this action in the pop-up window that will show shows up once you have selected the the Set as owner option for any user:


Set a new password

In the dropdown menu of each user, you can also select New password for the selected user.

Selecting this option will generate a new password and send it to the user’s email address. 

Set administration privileges

Administration privileges can be granted to any users, which enable them to manage applications, users, quality models and/or audits as if they were the account owner. 

Image Modified


For a full explanation of admin privileges, see Administration privileges  

Set permissions on portfolios

The account owner (or any user with Manage Users privilege) can assign application permissions based on the app classification in portfolio groups.

Permissions can be assigned to portfolio values by selecting a Role (i.e. a defined set of allowed actions) for every portfolio value.

Please see Permissions on Portfolios and Applications to fully understand the permissions assignment.

Image RemovedImage Added


Important: Permissions based on portfolio values take precedence over app permissions.

In case you want app permissions to take precedence over portfolios permissions, you should check Override in Application Access Permissions.


Set permissions on applications

The account owner (or any user with Manage User privilege) is entitled to assign specific application permissions.


Image Modified 


Select Override to prioritize the role assigned to that user and application over the role selected on Access permissions to Portfolios.

Please see Refer to the section Permissions on Portfolios and Applications section to  to fully understand the permission assignment.

Bulk actions

If you want to set the same option for several users at once, you can do it by selecting those users and, then, choosing . Then, choose the corresponding option on Bulk actions dropdown menu, as shown below:

User groups

A User Group is a set of users that shares the same permissions (admin privileges and/or permissions on apps and portfolios).


Whenever When you need to assign the same permissions on the same entities (apps and portfolios), you can define create User Group, define and then define the set of privileges and assign users to that User Group.

Doing this way, with one click you will be able to grant all the users of that group the same permissions instead of granting one by one.

For example, you can divide users into development teams, so the users in the same user group will be able to manage the applications they are working with the same set of privileges. 

Any user can be assigned to many user groups. In this case, a union of all user group's permissions will be granted to that user.

  • If a user belongs to one User Group, the permissions granted to that user will be those granted to the User Groups he belongs to.

  • If a user belongs to more than one User Group, the resulting set of granted permissions is the union (OR) of every user group’s permissions, i.e. the user will have permissions from one group plus the permissions from the others group.

In case of conflicting permissions on the same entities (apps and portfolios), the most permissive set is applied. 


Once a user belongs to a User Group it will not be possible to assign individual permissions for that user.

If you want to avoid this user group inheritance, select Override User Group and that user will be granted only with the permissions exclusively assigned to him, regardless of his membership to any user group.

In this way, individual permissions will be granted instead of a user group’s permissions.

Create a new User Group

To create a new User Group, click on Add button and drag&drop users from Not Member Users to Group Members.

Image Modified


You can manage the different user roles by clicking on the namesake button in User Management.

Image Modified 

Please visit Roles for details.


Create a new Role

You can add new roles and select their enabled actions by clicking on Create New Role.  


Image RemovedImage Added

You can manage the actions the different roles can perform by selecting the appropriate checkboxes for each role.