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Problem

Info

Many informal documents exist that describe the CSV format. One of which is the IETF RFC 4180, which defines the format for the "text/CSV" MIME type registered with the IANA.

Kiuwan's CSV exported files are compliant with the RFC-4180 standard.

CSV files are used as a way to import Kiuwan's data into Excel.

Microsoft® Excel opens .csv files, but depending on the system's regional settings, it may expect a semicolon as a separator instead of a comma. This may cause problems when importing into Excel data including multiline columns.

To avoid this problem, converting the CSV file with Google Sheets. See the following steps: 

Solution

  1. Download the CSV file from Kiuwan to your computer. 
  2. Open a new (empty) spreadsheet in Google. 
  3. Go to File > Import... and import the CSV file.

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  4. In the Import file dialog, select Comma in the Separator character section. 

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  5. The data will appear when the import is finished.

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  6. Kiuwan's exported data use an English locale. To change it to another language, go to File > Spreadsheet settings

 


4. The file is now ready to be downloaded in CSV format. To do so, go to File > Download as > Microsoft Excel (.xslx)

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