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  • Support access is restricted to owner and admin users and a number of users (3 max by default).  Account owner and admin users will always have privilege to Messenger access. Additionally, access can also be granted to other users (up to 3) in User management section of your account.
  • This access privileges will be applied to new accounts from now on. If you need to grant access to more users than the default (3), please contact your Kiuwan account representative.
  • For existing accounts, by default only owners and admins are granted to access Messenger. If you are the owner or admin, please review your account to grant support access to any other users who can need it.

 

Filters now apply to CSV and PDF reports

Whatever filters you use in Kiuwan dashboards, those filters will be applied when you export to CSV and PDF (defects, action plans, rules, etc.).

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