KOP dumps activity logs to several locations. In case you need to collect log files (for example, to send them to Kiuwan Technical Support), you can obtain them through Sysadmin Console. Sysadmin Console is available at http://<$KIUWAN_HOST>:<$KIUWAN_PORT>/saas/web/sysadmin - System administration user (sysadmin) has access to Sysadmin Console
Sysadmin console provides access to Support module. - Support Module allows to collect most important log files of KOP installation for troubleshooting purposes.
- By clicking on Extract support data, you will obtain a zip file with most relevant log files.
To obtain the KLA analysis logs: - be sure you know the Analysis Code (for example: A-7e3-16bfa17a2f8 )
- within the docker server:
- cd $DIR_PERSISTENT_VOLUME/$KIUWAN_HOST
- execute next command substituting by your analysys code
- file=`find . -name *A-7e3-16bfa17a2f8* | awk -F "_" '{ print $2 }'` && find . -name $file-decrypted.zip
- above command will display the relative path to KLA logs for that analysis, for example:
- ./KiuwanCentralWorkingDirectory/sources/kiuwanadmin-2/reports/ws-7e3-10cb1bf12cbc2b-decrypted.zip
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