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Installation of KOP Licenses 

 

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Installation of KOP Licenses
bgColor#fff
titleHow to obtain KOP log files

KOP Administrators

 

KOP Licenses are distributed through two license distribution zipfiles:

  • license.zip
  • configq1.zip

 

Installation of KOP licenses is different depending if you have already built KOP container or not.

 

License installation before building the container

  1. Copy both zipfiles to "license" directory of you KOP installation directory
    • cp license.zip $KOP_INSTDIR/license
    • cp configq1.zip $KOP_INSTDIR/license
  2. Continue building your KOP image

License installation after the container is built:

  • Copy both zipfiles to "license" directory of you KOP installation directory
    • cp license.zip $KOP_INSTDIR/license
    • cp configq1.zip $KOP_INSTDIR/license
  • Change to directory $KOP_INSTDIR and execute the script applyLicense.sh

    dumps activity logs to several locations.

    In case you need to collect log files (for example, to send them to Kiuwan Technical Support), you can obtain them through Sysadmin Console.

     

    Sysadmin Console is available at http://<$KIUWAN_HOST>:<$KIUWAN_PORT>/saas/web/sysadmin 

    • System administration user (sysadmin) has access to Sysadmin Console

     

    Sysadmin console provides access to Support module.

    • Support Module allows to collect most important log files of KOP installation for troubleshooting purposes.

    Image Added

     

    By clicking on Extract support data, you will obtain a zip file with most relevant log files.


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