Date: Fri, 29 Mar 2024 08:42:14 +0100 (CET) Message-ID: <737316081.1332.1711698134710@localhost> Subject: Exported From Confluence MIME-Version: 1.0 Content-Type: multipart/related; boundary="----=_Part_1331_594716210.1711698134709" ------=_Part_1331_594716210.1711698134709 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Content-Location: file:///C:/exported.html
WIA is not working even if I am logge= d into the Domain account of my organization
Cause 1: Maybe Kerberos authenticatio= n is not working in your machine. Check if your Internet Explorer is workin= g with WIA/IWA following the Internet Explorer configuration in the officia= l documentation: https://docs.microsoft= .com/en-us/windows-server/identity/ad-fs/troubleshooting/ad-fs-tshoot-iwa#i= nternet-explorer-configuration
Cause 2: The user-agent header sent to ADFS is not registered as one of WIA=
SupportedUserAgents (https://docs.microsoft.com/es-es/windows-server/i=
dentity/ad-fs/operations/configure-ad-fs-browser-wia). In this case, AD=
FS replies sending to the KLA a simple HTML Form and WIA process cannot sta=
rt.
As a solution, you have to indicate i= n the KLA configuration screen the =E2=80=9CUser-Agent to send during HTTP = authentication=E2=80=9D with one of the User-agent strings that are configu= red in your ADFS. You can ask it to your ADFS administrator. <= /p>
Cause 3: During the Single-Sign-On authentication process, the requests to =
the IDP is passing through a proxy. If Extended Protection is enabled in yo=
ur ADFS, some proxies can cause that ADFS rejects the credentials.=
p>
If your IDP is located in the local i= ntranet, you may need to add the IDP=E2=80=99s hostname in the list of No P= roxy Hosts to avoid passing through the proxy when KLA tries to authenticat= e against your IDP.